Terms of service

General Terms and Conditions (AGB)

of AS 1848 GmbH for orders placed via the online shop schneider-clocks.com
Version: July 2026

1. Scope

These General Terms and Conditions (hereinafter "Terms") apply to all orders placed by consumers and business customers via our online shop at schneider-clocks.com.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code (BGB)). A business customer is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or independent profession (Section 14 BGB).

Any terms and conditions of the customer that deviate from and/or go beyond these Terms shall not become part of the contract, even if we do not expressly object to them.

2. Contracting party and contact

The purchase contract is concluded with:

AS 1848 GmbH
Hauptstraße 33
78148 Gütenbach
Germany

Commercial register: Amtsgericht Freiburg im Breisgau (Local Court of Freiburg im Breisgau), HRB 734886
VAT ID No.: DE459855841

You can reach us via the contact details provided in our legal notice (Impressum).

3. Customer account

You may create a customer account for orders in our shop. When registering, you must provide accurate and complete information. Third-party data may not be used without the consent of the person concerned. Multiple registrations are not permitted.

You are obliged to keep your login credentials confidential and to notify us immediately if your credentials are lost or used without authorisation.

4. Conclusion of contract

The presentation of the products in our online shop does not constitute a legally binding offer but an invitation to place an order.

You may initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided in the ordering process. By clicking the "Buy now" button (or the correspondingly labelled button in the final step of the ordering process), you place a binding order for the goods contained in the shopping cart.

Confirmation of receipt of your order is sent by email immediately after the order has been submitted. The purchase contract is concluded upon this order confirmation. In the case of payment in advance, the contract is concluded upon transmission of our bank details and the request for payment.

5. Contract language and contract text

The languages available for the conclusion of the contract are German and English.

We store the contract text and send you the order data and our Terms by email. For security reasons, the contract text is no longer accessible via the internet after the conclusion of the contract.

6. Prices and shipping costs

All prices stated on the website are in euros and include the applicable statutory value added tax, unless stated otherwise.

We deliver free of shipping costs within Germany and the European Union. For deliveries to all other countries, we charge shipping costs. The amount of any applicable shipping costs will be clearly communicated to you during the ordering process before you place your order. For details, please refer to our Shipping and Delivery Terms.

Bulky goods and pallet shipping: Certain particularly large, heavy or fragile goods cannot be sent by regular parcel service and are instead shipped as bulky goods or on a pallet by a freight forwarder. Any additional costs incurred for this will be shown to you during the ordering process or – where this is not possible in an individual case – communicated to you and agreed with you before dispatch; in this case, the goods will only be dispatched after you have given your approval.

Deliveries to countries outside the European Union: For deliveries to third countries (e.g. USA, Switzerland, United Kingdom), no German value added tax is charged. German VAT is automatically deducted from the price as soon as you enter a delivery address outside the EU during the ordering process. Please note, however, that such deliveries may be subject to customs duties, import VAT and other charges that are not included in our prices or shipping costs. These charges are payable by the customer and must be paid directly to the competent customs or tax authorities or to the commissioned transport company. For details, please contact the customs authority responsible for you.

7. Payment

The following payment methods are generally available in our shop:

Credit card: When you place your order, you provide your credit card details. Your card will be charged immediately after completion of the order.

PayPal: During the ordering process, you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, verify your identity with your login credentials and confirm the payment instruction to us.

Prepayment / bank transfer: If you select prepayment, we will provide you with our bank details in the order confirmation and deliver the goods upon receipt of payment. Please transfer the invoice amount within 7 days of receiving the request for payment.

8. Delivery

We deliver to the countries listed in our Shipping and Delivery Terms. Delivery is made to the delivery address you provide. Delivery to countries not listed there is not possible via the online shop; please feel free to contact us if you are interested.

Information on delivery times can be found in our Shipping and Delivery Terms or on the respective product page. Unless a different delivery time is stated for the respective goods, the delivery time after conclusion of the contract (in the case of prepayment: after receipt of payment) is:

within Germany approx. 5–8 working days, within the European Union approx. 7–12 working days, to all other countries (e.g. USA, Switzerland, United Kingdom) approx. 10–20 working days.

For deliveries to countries outside the EU, delivery times may be extended by customs clearance in the destination country; we have no influence on this.

If a delay in delivery is not attributable to us (e.g. force majeure, energy shortages, import difficulties, traffic disruptions or strikes), the delivery time shall be extended by a reasonable period. If we are still unable to deliver after a reasonable extension, both you and we are entitled to withdraw from the contract; in this case, any payments already made will be refunded without delay.

If, contrary to expectations, an ordered product is not available for a reason not attributable to us despite the timely conclusion of an appropriate covering transaction, you will be informed of the unavailability without delay; any payments already made will be refunded without delay.

The following applies to business customers: The risk of accidental loss and accidental deterioration of the goods passes to you as soon as the goods have left our factory or distribution warehouse. This also applies if we assume additional services, in particular the shipping costs.

9. Retention of title

The goods remain our property until payment has been made in full.

The following additionally applies to business customers: We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full (goods subject to retention of title). As long as title has not yet passed, you must handle the goods with care and notify us immediately in writing if the goods are seized or subject to other third-party interventions.

You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from such resale in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims; however, we will not collect the claims ourselves as long as you meet your payment obligations, are not in default of payment and no application for the opening of insolvency proceedings has been filed.

We undertake to release the securities to which we are entitled at your request insofar as their value exceeds the claims to be secured by more than 20%.

10. Right of withdrawal

Consumers are entitled to the statutory right of withdrawal. Details of the right of withdrawal, the conditions, time limits and procedure, as well as the model withdrawal form, can be found in our Withdrawal Policy.

If you exercise your right of withdrawal, you bear the direct costs of returning the goods.

11. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us without delay. Failure to make a complaint or to contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance.

Clause 12 applies to the duty of merchants to give notice of defects.

12. Warranty and guarantees

The following applies to consumers: The statutory law on liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the respective product and on separate information pages in the online shop.

The following applies to business customers:

If you act as a merchant within the meaning of Section 1 of the German Commercial Code (HGB), you must inspect the goods immediately upon receipt. Apparent defects must be notified to us in text form without delay after receipt of the goods or – if the defect only becomes apparent later – without delay after its discovery; timely dispatch of the notification is sufficient to meet the deadline. If no notification is made, the goods shall be deemed approved; this does not apply if we have fraudulently concealed the defect.

If a defect exists, we shall initially provide warranty by way of subsequent performance, at our discretion either by remedying the defect or by delivering a replacement. If subsequent performance has failed, you are entitled to reduce the purchase price or – in the case of significant defects – to withdraw from the contract.

The limitation period for claims based on defects in newly manufactured goods is one year from delivery. This does not apply to claims for damages arising from injury to life, body or health or from intentional or grossly negligent breach of duty; likewise, the statutory limitation periods for recourse claims pursuant to Section 445b BGB remain unaffected.

13. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents

in the event of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, in the case of guarantee promises (where agreed), and where the scope of application of the German Product Liability Act (Produkthaftungsgesetz) applies.

In the event of a breach, through slight negligence, of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contracting party may regularly rely (cardinal obligations), our liability is limited in amount to the foreseeable damage typical of the contract at the time of its conclusion. In all other respects, liability claims are excluded.

14. Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

15. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office. We also remain entitled to bring an action at your registered office.

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.