Tradition in the Best Hands

Our repair service brings the heart of your Anton Schneider clock ticking again

Repair Service

Every Anton Schneider clock is inspected and repaired by hand at our manufactory in Gütenbach. The consultation is free – you only pay for work that is actually carried out.

How it works

1
Free enquiry – Tell us about your clock and the fault using the form. We'll get in touch – if needed, we may then ask you to send photos or videos by email. No obligation, free of charge.
2
Send in your clock – You send us your clock, securely packaged, to our workshop.
3
Inspection – Our clockmakers examine your clock. On request, you'll receive a binding cost estimate in advance (a flat 20.00 €) – without a cost estimate, this is free of charge.
4
Servicing or repair – We carefully restore your clock. Payment in advance.
5
Insured return shipping – Once payment is received, we send your clock back carefully packaged.

Fixed-price servicing (mechanical clocks)

ServiceFixed price
Basic inspection & cleaning60.00 €
Your clock is fully cleaned and oiled once, and checked for faults in the process. If we find a fault, we'll let you know in advance. We recommend this service every 3–5 years for mechanical cuckoo clocks.

Repairs

ServicePrice
Consultation & enquiryfree
Cost estimate (optional, on request)flat 20.00 €
Labour60.00 € / hour
Spare parts & materials (movement, cylinder, chains, pipes etc.)by effort
Packaging & return shippingby effort

All prices include 19 % VAT. Movements and music cylinders generally cannot be repaired and are replaced with original parts. Nothing is repaired without your consent. Payment in advance, return shipping after payment is received.

Register a repair

After your enquiry, we will get in touch by email – if needed, we may then ask you to send us photos or videos of your clock.

After registering, you'll receive shipping instructions by email.