Craftsmanship, Sealed and Certified.
Our promise of quality for your Black Forest original.
Warranty
At Schneider Clocks, every product is backed by our full quality guarantee.
2 Years
Warranty from date of purchase
Please keep your proof of purchase (invoice or receipt), it serves as evidence of the purchase date in the event of a warranty claim.
What's Covered?
- ✓Manufacturing defects in the movement
- ✓Defective clock parts under normal, intended use
- ✓Functional faults in the cuckoo and call mechanism
- ✓Wood cracks caused by material defects
What's Not Covered?
- ✕Damage from improper handling or placement
- ✕Normal wear and tear
- ✕Damage from moisture or direct sunlight
- ✕Damage caused by unauthorized repairs or modifications
Making a Claim?
Contact us by email at info@schneider-clocks.com or use our Online Repair Request, please include the date of purchase and a brief description of the issue.